Introduction
This guide will help you clean your computer of malware. If you think your computer is infected with a virus or some other malicious software, you may want to use this guide. It contains instructions that, if done correctly and in order, will remove most malware infections on a Windows operating system. It highlights the tools and resources that are necessary to clean your system. Malware is a general term for any malicious software, including viruses, trojans, rootkits, spyware and adware.
Many different symptoms indicate a malware infection. Sometimes, the symptoms can be difficult to detect. Below is a list of symptoms you may experience when you are infected with malware:
Your computer shows strange error messages or popups.
Your computer takes longer to start and runs more slowly than usual.
Your computer freezes or crashes randomly.
The homepage of your web browser has changed.
Strange or unexpected toolbars appear in your web browser.
Your search results are being redirected.
You start ending up at websites you didn't intend to go to.
You cannot access security related websites.
New icons and programs appear on the desktop that you did not put there.
Your desktop background has changed without your knowledge.
Your programs won’t start.
Your security protection have been disabled for no apparent reason.
You cannot connect to the internet or it runs very slowly.
Your programs and files are suddenly missing.
Your computer is performing actions on its own.
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